Leading Conversations into Profits

Strengthen customer relationships with our proactive scalable end-to-end | call centre services

Our Call Center Agents are experienced professionals and experts of multi-tasking

Interactive sessions to deliver best suited solutions for long-term reputation

Budget-friendly
Customer service solution with report and campaign statistics

with over

10 Years

in Customer Experience, Call Monitoring, Chat Processing,

We Run 24/7

in Multiple Languages

we are here to

Retain

Convert

Expand

Your Customer Base

Process

The Process of Making Your Vision Dreams | Come to Life

INSIGHTS

With our lead generation expertise we decode your the personality and preferences of your customers and get to the core to derive ideas to increase your revenue

IDEAS

Our ideas are funneled through a creative process to generate excellent outcomes to increase your product sales

EXECUTION

We play the masterstroke by equating flawless customer care driven ideas with seamless execution

Why sunSTRATEGIC

Talk to your consumer in their language | in their time zone

Skilled women workers
Customer Relationship Management (CRM)
Quality Assurance (QA) ensuring that customer interactions are handled effectively, accurately, and by company policies and standards.
Training new agents and evaluating performance and customer experience.
Skilled Managers and supervisors to track and improve operational efficiency and customer satisfaction.
On-time Reporting
Meeting and exceeding Service Level Agreement (SLA) Targets
Crisp content with accurate and effective scriptwriting
Realtime TAT (Turnaround Time)
Customer Insights
Flexible hours coverage/24-hour coverage (AM: PM)
24 x 7 call center, call monitoring, ORM services which has raised sales for a client from $200,000 per day to $ 1 million per day!!
Generated USD 30,000 in sales every week for an eCommerce start-up 710% ROI generated on a HR campaign on LinkedIn Increment in revenues of over USD 4,31,654.00 for a telecom giant
Over 1000 applications per day for a loan provider resulting in revenue of USD 14,38,849.00
Over 1.6 Billion impressions for a CSR video for a hospitality client resulting in revenues of USD 300,000 increment per month
3000 well written customized Product Descriptions per day for a HYPERMARKET in FMCG (Middle East) that grew organic ORM by 18%