Strengthen customer relationships with our proactivescalableend-to-end|call centre services
Our Call Center Agents are experienced professionals and experts of multi-tasking
Interactive sessions to deliver best suited solutions for long-term reputation
Budget-friendly Customer service solution with report and campaign statistics
Get in Touch
with over
10 Years
in Customer Experience, Call Monitoring, Chat Processing,
We Run 24/7
in Multiple Languages
we are here to
Retain
Convert
Expand
Your Customer Base
Process
The Process of Making YourVisionDreams|Come to Life
INSIGHTS
With our lead generation expertise we decode your the personality and preferences of your customers and get to the core to derive ideas to increase your revenue
IDEAS
Our ideas are funneled through a creative process to generate excellent outcomes to increase your product sales
EXECUTION
We play the masterstroke by equating flawless customer care driven ideas with seamless execution
Why sunSTRATEGIC
Talk to your consumer in their language|in their time zone
Skilled women workers
Customer Relationship Management (CRM)
Quality Assurance (QA) ensuring that customer interactions are handled effectively, accurately, and by company policies and standards.
Training new agents and evaluating performance and customer experience.
Skilled Managers and supervisors to track and improve operational efficiency and customer satisfaction.
On-time Reporting
Meeting and exceeding Service Level Agreement (SLA) Targets
Crisp content with accurate and effective scriptwriting
Realtime TAT (Turnaround Time)
Customer Insights
Flexible hours coverage/24-hour coverage (AM: PM)
24 x 7 call center, call monitoring, ORM services which has raised sales for a client from $200,000 per day to $ 1 million per day!!
Generated USD 30,000 in sales every week for an eCommerce start-up 710% ROI generated on a HR campaign on LinkedIn Increment in revenues of over USD 4,31,654.00 for a telecom giant
Over 1000 applications per day for a loan provider resulting in revenue of USD 14,38,849.00
Over 1.6 Billion impressions for a CSR video for a hospitality client resulting in revenues of USD 300,000 increment per month
3000 well written customized Product Descriptions per day for a HYPERMARKET in FMCG (Middle East) that grew organic ORM by 18%