How responsive should your brand be to followers on social media?

Engaging with your audience is a must for all brands, especially on social media where there is two-way communication instead of just one-way. This is a great way of knowing what the audience thinks about you and your brand. They can also get feedback and reviews to you quickly, giving you the chance to respond directly. Online Reputation Management is what it is called, and prompt responses are the best. The faster you respond, the easier it can be to prevent or solve any issues. Immediate and honest responses will help you gain your followers’ trust. It is essential and you need the help of the best ORM agency in India to make sure you get the best results. SunSTRATEGIC is the most trusted social media agency in India and can help you with all your ORM needs so that you can focus on your main work!